Retail & Ecommerce
Your catalogue, inventory and orders — with WhatsApp in front.
Manage products, stock, pricing and orders in one place, with a storefront for your customers and WhatsApp order processing built in.
- Catalogue management
- Inventory tracking
- Online storefront
- Order management
The problem
Running this manually costs you every day.
Catalogue chaos
Product lists live in spreadsheets, photo albums and memory. Customers never see one clean, current catalogue.
Stock surprises
Inventory is tracked loosely, so orders get accepted for items that are not actually on the shelf.
Orders from everywhere
WhatsApp, phone calls, walk-ins — orders arrive in every channel and get tracked in none.
No online presence
Customers expect to browse before they buy. Without a storefront, you are invisible between visits.
Manual price updates
Price changes are announced in chats and applied from memory, differently every time.
No order history
What a customer bought last month lives in a scroll of chat messages, not a record you can use.
The change
Before and after Shopap.
How it works today
- 1. Customers ask for prices and availability one message at a time
- 2. Staff answer from memory or check the shelf
- 3. Orders are noted in chats, diaries or not at all
- 4. Stock and sales never quite match
- 5. Repeat customers start from zero every time
With Shopap
- 1
Set up your catalogue
Products, variants, pricing and stock managed in one dashboard at app.shopap.tech.
- 2
Share your storefront
Customers browse a clean online store instead of asking for photos one by one.
- 3
Orders arrive structured
Storefront and WhatsApp orders land in one order list, checked against live inventory.
- 4
Fulfil and track
Order status, customer history and stock levels stay in sync as you sell.
See it work
One message, start to finish.
Anjali Rao
onlineLive automation
- 1
Message read
Order request received
- 2
Catalogue matched
Items mapped to your products
- 3
Stock checked
Live inventory confirmed
- 4
Order confirmed
Itemised for the customer
What the agent did
Outcomes
What changes for your business.
- ✓One catalogue — current prices and stock, visible to every customer
- ✓No overselling — orders checked against live inventory
- ✓Every order recorded — one list across storefront and WhatsApp
- ✓Customer history — see what every customer buys and when
- ✓Faster responses — customers browse instead of asking
- ✓A real online presence — without building a website yourself
AI Agents
The agents behind this solution.
Order Agent
LiveConverts WhatsApp messages — free text and voice notes, in Hindi, English or Hinglish — into ERP-ready orders with catalogue matching, customer pricing and inventory checks.
Engagement Agent
Coming soonRuns follow-ups, campaigns and customer reactivation over WhatsApp.
Integrations
Connected to your existing tools.
FAQ
Common questions.
No. You manage products, pricing and stock from a simple dashboard. If you can use WhatsApp, you can run your store.
Yes. WhatsApp orders are processed alongside storefront orders — both land in the same order list, checked against the same inventory.
Pricing is tailored to your team size and workflow volume. Book a demo and we will share a custom proposal.
Your data is encrypted in transit and at rest, hosted in India, and used only to operate your store. See our Privacy Policy for full details.
See your own conversations handled live.
Bring real WhatsApp messages from your business to the demo. We will show you exactly what Shopap does with them.