Retail & Ecommerce

Your catalogue, inventory and orders — with WhatsApp in front.

Manage products, stock, pricing and orders in one place, with a storefront for your customers and WhatsApp order processing built in.

Verified Meta Tech Provider Catalogue management Inventory tracking Online storefront Order management

The manual loop

Running this by hand costs you every day.

Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.

The handoff chain

  1. Message arrives

    A chat, voice note or enquiry

  2. Someone interprets it

    A person has to read, ask and remember

  3. It is retyped

    Context moves between chats, sheets and systems

  4. The miss appears later

    At delivery, billing or the next follow-up

Inspect a pressure point to see what breaks in this workflow.

Live execution

A retail request, start to finish.

Watch the conversation, business checks and final record change together for this workflow.

A

Anjali Rao

typing…

Hi! Do you have Aashirvaad atta 5kg? I'll take 2, plus a dozen eggs.18:24

Both in stock 👍 2× atta 5kg and a dozen eggs — shall I confirm the order?18:24

Shopap

working…

Order ready

New order
Aashirvaad atta 5kg × 2
₹560
Eggs, dozen × 1
₹84
Total
₹644

Working…

Follow the execution

Hover a step to inspect it

One request, two realities

Before and after.

Without Shopap

How it works today

  1. 1

    Customers ask for prices and availability one message at a time

  2. 2

    Staff answer from memory or check the shelf

  3. 3

    Orders are noted in chats, diaries or not at all

  4. 4

    Stock and sales never quite match

  5. 5

    Repeat customers start from zero every time

With Shopap

With Shopap

  1. Set up your catalogue

    Products, variants, pricing and stock managed in one dashboard at app.shopap.tech.

  2. Share your storefront

    Customers browse a clean online store instead of asking for photos one by one.

  3. Orders arrive structured

    Storefront and WhatsApp orders land in one order list, checked against live inventory.

  4. Fulfil and track

    Order status, customer history and stock levels stay in sync as you sell.

What changes for your business.

  • One catalogue — current prices and stock, visible to every customer
  • No overselling — orders checked against live inventory
  • Every order recorded — one list across storefront and WhatsApp
  • Customer history — see what every customer buys and when
  • Faster responses — customers browse instead of asking
  • A real online presence — without building a website yourself

Active specialists

What Shopap runs for this business.

Each specialist has one clear job, grounded in the context your business makes available.

  • 01

    Order management

    Turn order conversations into confirmed orders.

    Live
    Customer says

    "20 cartons of the 1 kg atta, usual rate?"

    Shopap checks

    Catalogue, this customer's price, stock on hand

    You get

    Sales order in Tally, stock reserved, invoice sent

    Shopap does: Quotes, takes the confirmation, creates the order
  • 02

    Repeat purchases

    Bring customers back when they're due.

    Live
    Customer says

    (Also starts with you)

    Shopap checks

    Order history and buying cycles

    You get

    Reorders you didn't have to ask for

    Shopap does: Reminds, reorders in one message, runs campaigns with the reply handled

Connected to what you already run.

  • Google SheetsConnected
  • RazorpayConnected

Common questions.

No. You manage products, pricing and stock from a simple dashboard. If you can use WhatsApp, you can run your store.

Yes. WhatsApp orders are processed alongside storefront orders — both land in the same order list, checked against the same inventory.

Pricing is tailored to your team size and workflow volume. Book a demo and we will share a custom proposal.

Your data is encrypted in transit and at rest, hosted in India, and used only to operate your store. See our Privacy Policy for full details.

See your own workflow

Bring your hardest customer conversation to the demo.

A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.

What we will prove together

Live walkthrough
Your customer message

Need 20 cases of 500ml for Koramangala. Same rate?

Shopap checks

Your data, your business rules

  • Customer and rate card
  • Product, quantity and location
  • Stock, terms and final action

Then shows the result

Reply, order and system record