Without Shopap
How it works today
- 1
Customer asks for a slot on WhatsApp
- 2
Someone checks the diary when free
- 3
Slot offered, sometimes already taken
- 4
Booking written in the diary, not on the phone
- 5
Reminders when someone remembers
Home Services & Salons
Slots offered from your real calendar, not a guess.
"Is 5 pm free on Saturday?" is answered from the calendar, booked in one reply, reminded before, and moved without a call. Whether you cut hair, fix ACs or clean homes.
Verified Meta Tech Provider Availability from your calendar Booked and reminded Price list, not memory
Illustrative example
S
Studio Nine Salon
online
Haircut + hair spa Saturday evening? With Reena if possible
Reena · Sat 5:00 pm or 6:30 pm free
Haircut ₹600 + hair spa ₹1,400
About 90 min
Which slot?
6:30
Booked — Sat 6:30 pm with Reena, haircut + hair spa. Reminder Saturday 4:30.
The manual loop
Running this by hand costs you every day.
Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.
The handoff chain
Message arrives
A chat, voice note or enquiry
Someone interprets it
A person has to read, ask and remember
It is retyped
Context moves between chats, sheets and systems
The miss appears later
At delivery, billing or the next follow-up
Inspect a pressure point to see what breaks in this workflow.
Live execution
A services request, start to finish.
Watch the conversation, business checks and final record change together for this workflow.
S
Studio Nine Salon
typing…
Haircut + hair spa Sat evening, with Reena?13:20
Shopap
working…
Sat 6:30 pm · Reena
Appointment- Haircut + hair spa
- ₹2,000
- Duration
- 90 min
- Reminder
- Sat 4:30 pm
- Status
- Confirmed
Working…
Follow the execution
Hover a step to inspect it
With Shopap
With Shopap
Customer asks
Service, day, staff preference — in their own words.
Shopap checks the calendar
Real availability for that staff member and duration; price from your list.
Booked in one reply
Slot held, services and price attached, confirmation sent.
Reminded and movable
Reminder before the slot; reschedules handled in the chat with the calendar updated.
- One calendar behind the diary and the chat
- Prices quoted from the list, the same for everyone
- Reminders sent automatically before every booking
- Reschedules handled without a call
- Staff-specific availability respected
- Bookings exportable to a sheet
Each specialist has one clear job, grounded in the context your business makes available.
- 01Live
Appointments & bookings
Fill the calendar without a front desk.
Customer says"Kal evening derma ka slot mil sakta hai?"
Shopap checksThe real calendar, doctor or staff availability
You getA confirmed slot on the calendar and a reminder two hours before
Shopap does: Offers slots, books, reschedules, reminds - 02Live
Customer support
Answer the questions that keep coming.
Customer says"Where's my order?" · "Do you have this in blue?" · "What's the warranty?"
Shopap checksOrder status, catalogue, your knowledge base
You getFewer repeat questions reaching your team, every hand-over logged
Shopap does: Answers from your data; hands over to a person when it isn't there
- Google SheetsConnected
Yes. Availability and confirmed bookings stay aligned with your scheduling setup, while your team controls staff, service and buffer rules.
Yes. Staff and their working hours are set up per service; the agent offers slots for the person asked for.
Yes. Shopap can send a deposit link as part of the booking flow and apply your confirmation rules before the slot is held.
Set service durations to include travel, and areas per staff member, and slots are offered accordingly.
See your own workflow
Bring your hardest customer conversation to the demo.
A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.
What we will prove together
Live walkthroughYour customer message
Need 20 cases of 500ml for Koramangala. Same rate?
Shopap checks
Your data, your business rules
- Customer and rate card
- Product, quantity and location
- Stock, terms and final action
Then shows the result
Reply, order and system record