Distribution & Wholesale

Turn WhatsApp orders into confirmed, ERP-ready sales orders.

Your AI order desk for FMCG distribution. Retailers order the way they already do — free text or voice notes, in Hindi, English or Hinglish. Shopap matches products, applies retailer pricing, checks inventory and prepares the order for Tally.

Verified Meta Tech Provider Built for Indian FMCG distributors WhatsApp-first ERP-ready AI-assisted order processing
Illustrative example
S

Sharma Agencies

online

Bhai 5 detergent 1kg, 10 instant noodles, 3 soft drink crate

Products matched

Retailer pricing applied

Inventory checked

Order confirmed — ready for Tally export

  • Detergent 1kg × 5 — ₹540
  • Instant noodles × 10 — ₹120
  • Soft drink crate × 3 — ₹1,140

Total: ₹1,800

The manual loop

Running this by hand costs you every day.

Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.

The handoff chain

  1. Message arrives

    A chat, voice note or enquiry

  2. Someone interprets it

    A person has to read, ask and remember

  3. It is retyped

    Context moves between chats, sheets and systems

  4. The miss appears later

    At delivery, billing or the next follow-up

Inspect a pressure point to see what breaks in this workflow.

Live execution

A distribution request, start to finish.

Watch the conversation, business checks and final record change together for this workflow.

R

Ramesh Kirana

typing…

Bhai 5 detergent 1kg, 10 instant noodles, 3 soft drink crate10:42

Got it 👍 Confirming — Detergent 1kg ×5, Instant noodles ×10, Soft drink crate ×3.10:42

Shopap

working…

Order ready

New order
Detergent 1kg × 5
₹540
Instant noodles × 10
₹120
Soft drink crate × 3
₹1,140
Total
₹1,800

Working…

Follow the execution

Hover a step to inspect it

One request, two realities

Before and after.

Without Shopap

How it works today

  1. 1

    Retailer sends an order in a WhatsApp chat or group

  2. 2

    Staff notices the message — hopefully

  3. 3

    Someone reads it, listens to voice notes, interprets shorthand

  4. 4

    Prices are looked up retailer by retailer

  5. 5

    Stock is checked manually

  6. 6

    The order is typed into Tally after the rush

  7. 7

    Errors surface at delivery or billing

With Shopap

With Shopap

  1. Retailer sends an order on WhatsApp

    Free text or voice note, in Hindi, English or Hinglish. No app to install, no format to learn.

  2. AI reads and structures it

    Shopap matches each item against your catalogue, applies that retailer's pricing and checks live inventory.

  3. Order confirmed on WhatsApp

    The retailer gets an itemised confirmation with quantities and totals — before anything is billed.

  4. Export to your ERP

    The confirmed order lands as an ERP-ready sales order, ready to sync to Tally. No retyping.

What changes for your business.

  • No manual data entry — orders go from WhatsApp to ERP without retyping
  • Fewer mistakes — retailer pricing and stock are checked before confirmation
  • Faster order processing — confirmations go out in seconds, not hours
  • Voice note support — retailers order the way they already talk
  • Retailer-specific pricing — every order billed at the agreed rate
  • Inventory awareness — never confirm an order you cannot fulfil

Active specialists

What Shopap runs for this business.

Each specialist has one clear job, grounded in the context your business makes available.

  • 01

    Order management

    Turn order conversations into confirmed orders.

    Live
    Customer says

    "20 cartons of the 1 kg atta, usual rate?"

    Shopap checks

    Catalogue, this customer's price, stock on hand

    You get

    Sales order in Tally, stock reserved, invoice sent

    Shopap does: Quotes, takes the confirmation, creates the order
  • 02

    Collections

    Get paid without chasing.

    Live
    Customer says

    (Nothing — this one starts with you)

    Shopap checks

    Dues, invoice dates, what's already paid

    You get

    Receivables that move without a phone call

    Shopap does: Sends polite reminders on WhatsApp, records payments

Connected to what you already run.

  • TallyConnected
  • RazorpayConnected

Common questions.

No. Retailers keep using plain WhatsApp exactly as they do today. There is nothing for them to install, register for or learn.

No. Shopap works with your existing WhatsApp business number. Your conversations stay in WhatsApp — Shopap adds an order desk behind them.

Yes. Voice notes in Hindi, English or Hinglish are transcribed and processed the same way as text orders.

We import your catalogue during onboarding — products, pack sizes, variants and retailer-wise pricing. Onboarding is handled with you directly.

Confirmed orders are prepared as ERP-ready sales orders for Tally, so your billing flow continues from where it already is.

Pricing is tailored to your team size and order volume. Book a demo and we will share a custom proposal.

Your data is hosted in India, sent over encrypted connections, and used only to operate your store. See our Privacy Policy for full details.

Most distributors are live within a few working days of sharing their catalogue and retailer list. We handle the setup with you directly.

See your own workflow

Bring your hardest customer conversation to the demo.

A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.

What we will prove together

Live walkthrough
Your customer message

Need 20 cases of 500ml for Koramangala. Same rate?

Shopap checks

Your data, your business rules

  • Customer and rate card
  • Product, quantity and location
  • Stock, terms and final action

Then shows the result

Reply, order and system record