Dropshipping & Reseller Networks
Resellers ask what's available and at what margin, then send orders with their customer's address. Shopap answers from your catalogue, captures the order with every detail you need to ship, and keeps each reseller's account straight.
Nova Accessories
online
Is the rose gold watch strap available? What's my price?
Rose gold strap · 38 in stock
Your reseller price ₹340 (MRP ₹599)
Ships in 24 h
Send the customer's name, address and pin to order.
Priya M, 14 Lake View Rd, Kochi 682011, 2 pcs COD
Order #5120 for Priya M · 2 × strap · COD ₹1,198 · your margin ₹518.
The manual loop
Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.
The handoff chain
Message arrives
A chat, voice note or enquiry
Someone interprets it
A person has to read, ask and remember
It is retyped
Context moves between chats, sheets and systems
The miss appears later
At delivery, billing or the next follow-up
Inspect a pressure point to see what breaks in this workflow.
Live execution
Watch the conversation, business checks and final record change together for this workflow.
Nova Accessories
typing…
Rose gold strap available? My price?14:05
Shopap
working…
Order #5120
New orderWorking…
Follow the execution
Hover a step to inspect it
Without Shopap
Reseller asks about a product and their price
Staff check stock and look up the reseller's tier
Reseller sends the end customer's details in a message
Someone retypes them into a sheet or shipping panel
Errors show up as returns
With Shopap
Reseller asks
Availability, price, images — Shopap knows they're a reseller and which tier.
Shopap answers from your catalogue
Stock, reseller price and MRP together, so the margin is obvious.
Order captured with the end customer
Name, address, pin, payment mode — collected in the chat, validated, stored on the order.
Ready to ship
The order is on your board with everything fulfilment needs. No retyping.
Each specialist has one clear job, grounded in the context your business makes available.
Turn order conversations into confirmed orders.
"20 cartons of the 1 kg atta, usual rate?"
Catalogue, this customer's price, stock on hand
Sales order in Tally, stock reserved, invoice sent
Turn first messages into qualified, assigned leads.
"Looking for a 2BHK in Whitefield under 80L"
Budget, area, timeline, what's on offer
A lead on the board with a person on it and a date
Answer the questions that keep coming.
"Where's my order?" · "Do you have this in blue?" · "What's the warranty?"
Order status, catalogue, your knowledge base
Fewer repeat questions reaching your team, every hand-over logged
Yes. Contact kind is set per number, so a reseller and a walk-in customer get different answers and prices from the same catalogue.
It handles the enquiry: answers the standard questions, captures the details you need, and assigns the lead to a person. Approval and activation stay with your team.
Yes. Once shipping details are confirmed, Shopap can pass the structured shipment record into the delivery workflow your team uses.
Yes. Orders retain the payment mode and amount, while collections workflows handle reminder schedules and payment records in context.
See your own workflow
A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.
What we will prove together
Live walkthroughNeed 20 cases of 500ml for Koramangala. Same rate?
Shopap checks
Your data, your business rules
Then shows the result
Reply, order and system record