Live use case
Answer the questions that keep coming — from your own data.
"Where's my order?" "Do you have it in blue?" "What's the return policy?" Answered from the record, the catalogue and your knowledge — and handed over, with context, when they can't be.
Customer support
Ready to run"Where's my order?" · "Do you have this in blue?" · "What's the warranty?"
Fewer repeat questions reaching your team, every hand-over logged
Live execution
One customer support request, completed.
Follow the conversation, the business checks and the final record together.
Customer
typing…
Where is my order? #226116:10
Shopap
working…
Order #2261
Resolved- Status
- Shipped · 13 Sep
- Expected
- 16 Sep
- Hand-over
- Not needed
Working…
Follow the execution
Hover a step to inspect it
"Where's my order?" · "Do you have this in blue?" · "What's the warranty?"
Order status, catalogue, your knowledge base
Fewer repeat questions reaching your team, every hand-over logged
Stage 01
Order questions from the order
Status, items, amount, delivery date — from the record, not a guess.
- It never invents a policy or a product claim
- Every hand-over is logged with the reason
- Suppliers get the same help desk — but never retail prices
It can record the request and hand it to a person. Commercial actions like refunds require approval by default.
Upload documents or write answers in the knowledge section of the console. It answers only from what's there.
See your own workflow
Bring your hardest customer conversation to the demo.
A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.
What we will prove together
Live walkthroughNeed 20 cases of 500ml for Koramangala. Same rate?
Shopap checks
Your data, your business rules
- Customer and rate card
- Product, quantity and location
- Stock, terms and final action
Then shows the result
Reply, order and system record