Without Shopap
How it works today
- 1
Customer messages a question or an order
- 2
Someone reads it between tickets
- 3
Menu answered from memory
- 4
Order read out to the kitchen or written on a slip
- 5
Table promised without looking at the book
Restaurants & Cloud Kitchens
The phone stops ringing in the kitchen.
Menu questions, pickup orders, delivery questions and table requests all land on one WhatsApp number. Shopap answers from your menu, takes the order or holds the table, and writes it down — while the line cooks.
Verified Meta Tech Provider Menu answered from your data Pickup & delivery orders Table requests on the calendar
Illustrative example
T
Tandoor Lane
online
Do you have anything Jain in mains? Want 2 for pickup at 8
Jain mains: Paneer Lababdar (Jain), Dal Tadka (Jain), Veg Kolhapuri (Jain)
Pickup slot 8:00 pm available
Which two?
paneer and dal, 2 roti each
Order #442: Paneer Lababdar, Dal Tadka, 4 roti · ₹690 · pickup 8:00 pm. Pay at counter or on the link.
The manual loop
Running this by hand costs you every day.
Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.
The handoff chain
Message arrives
A chat, voice note or enquiry
Someone interprets it
A person has to read, ask and remember
It is retyped
Context moves between chats, sheets and systems
The miss appears later
At delivery, billing or the next follow-up
Inspect a pressure point to see what breaks in this workflow.
Live execution
A restaurant request, start to finish.
Watch the conversation, business checks and final record change together for this workflow.
T
Tandoor Lane
typing…
Anything Jain in mains? 2 for pickup at 819:05
Shopap
working…
Order #442
Pickup- Paneer Lababdar · Dal Tadka
- ₹520
- Roti × 4
- ₹170
- Pickup
- 8:00 pm
- Total
- ₹690
Working…
Follow the execution
Hover a step to inspect it
With Shopap
With Shopap
Customer asks or orders
Menu questions, dietary filters, pickup or delivery, table requests — one number.
Shopap answers from the menu
Items, tags, prices and today's availability from your menu data. No guessing on allergens.
Order or table confirmed
Pickup and delivery orders itemised with a time; table requests held on the calendar with party size.
The kitchen gets a ticket
Structured, timed, on the board. Not a phone held up to the pass.
- Menu and dietary questions answered instantly and correctly
- Pickup and delivery orders itemised, timed and on the board
- Table requests held with party size and time from the calendar
- No orders lost to a busy hour
- Regulars recognised by number
- Orders exportable to Tally or a sheet
Each specialist has one clear job, grounded in the context your business makes available.
- 01Live
Order management
Turn order conversations into confirmed orders.
Customer says"20 cartons of the 1 kg atta, usual rate?"
Shopap checksCatalogue, this customer's price, stock on hand
You getSales order in Tally, stock reserved, invoice sent
Shopap does: Quotes, takes the confirmation, creates the order - 02Live
Appointments & bookings
Fill the calendar without a front desk.
Customer says"Kal evening derma ka slot mil sakta hai?"
Shopap checksThe real calendar, doctor or staff availability
You getA confirmed slot on the calendar and a reminder two hours before
Shopap does: Offers slots, books, reschedules, reminds - 03Live
Customer support
Answer the questions that keep coming.
Customer says"Where's my order?" · "Do you have this in blue?" · "What's the warranty?"
Shopap checksOrder status, catalogue, your knowledge base
You getFewer repeat questions reaching your team, every hand-over logged
Shopap does: Answers from your data; hands over to a person when it isn't there
- PetpoojaConnected
- TallyConnected
- Google SheetsConnected
- RazorpayConnected
It takes and holds table requests on a calendar with party size and time, and you confirm them. It is not a floor-plan or table-management system.
No. It gives your WhatsApp channel — your direct customers — the same structure the apps have, without commission.
From tags on your menu items at setup. It only states what's tagged; if a dish isn't tagged, it says it will check with the kitchen.
Yes. Shopap can send a payment link or offer pay-at-counter/on-delivery, then retain the payment choice in the order record.
See your own workflow
Bring your hardest customer conversation to the demo.
A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.
What we will prove together
Live walkthroughYour customer message
Need 20 cases of 500ml for Koramangala. Same rate?
Shopap checks
Your data, your business rules
- Customer and rate card
- Product, quantity and location
- Stock, terms and final action
Then shows the result
Reply, order and system record