Clinics & Healthcare
Patients book, reschedule and get reminded on the number they already message you on. Your front desk stops playing phone tag; your schedule stops leaking to no-shows.
The manual loop
Each handoff creates a second chance for a request to slow down, lose context or get the wrong answer.
The handoff chain
Message arrives
A chat, voice note or enquiry
Someone interprets it
A person has to read, ask and remember
It is retyped
Context moves between chats, sheets and systems
The miss appears later
At delivery, billing or the next follow-up
Inspect a pressure point to see what breaks in this workflow.
Live execution
Watch the conversation, business checks and final record change together for this workflow.
Priya Nair
typing…
Can I book an appointment with Dr. Rao tomorrow evening?20:17
Sure! Dr. Rao has 6:30 PM open tomorrow. Shall I book it?20:17
Yes please 🙏20:18
Shopap
working…
Appointment booked
BookedWorking…
Follow the execution
Hover a step to inspect it
Without Shopap
Patient calls to book; the line is busy
Front desk notes appointments between walk-ins
Reminder calls happen when there is time
Some patients forget and do not show
Rescheduling means more calls
Follow-up visits depend on the patient remembering
With Shopap
Patient messages to book
Available slots offered on WhatsApp; the appointment is confirmed in one conversation.
Automatic reminders
Patients are reminded before the visit — reducing forgotten appointments.
Easy rescheduling
A patient who cannot make it picks a new slot in the same chat, and the schedule updates.
Synced to your records
Appointments land in the tools you already use — Google Sheets or your CRM.
Each specialist has one clear job, grounded in the context your business makes available.
Fill the calendar without a front desk.
"Kal evening derma ka slot mil sakta hai?"
The real calendar, doctor or staff availability
A confirmed slot on the calendar and a reminder two hours before
Bring customers back when they're due.
(Also starts with you)
Order history and buying cycles
Reorders you didn't have to ask for
No. Patients book and receive reminders on plain WhatsApp — the same app they already use.
Reminders go out on WhatsApp before the appointment, with easy options to confirm or reschedule.
Appointment scheduling details — name, contact number and visit timing. Shopap is not a medical records system and does not process clinical data. See our Privacy Policy for details.
Pricing is tailored to your practice size and appointment volume. Book a demo and we will share a custom proposal.
See your own workflow
A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.
What we will prove together
Live walkthroughNeed 20 cases of 500ml for Koramangala. Same rate?
Shopap checks
Your data, your business rules
Then shows the result
Reply, order and system record