Shopap vs Interakt

Both run on WhatsApp. They are built for different jobs. This page says what Interakt is for, what it does well, and where Shopap is different — so you can pick the right one, which may not be us.

Interakt

Built for its own job.

WhatsApp Business API with a shared inbox, campaigns, catalogue and payments for small businesses, backed by a large parent.

  • Simple onboarding for small businesses
  • Catalogue and payment collection in WhatsApp
  • Campaign tooling
  • Backed by Haptik/Jio

Best for: Small businesses wanting a WhatsApp catalogue, campaigns and an inbox in one simple package.

Shopap

Built to complete the work.

Customer conversations that become business actions — orders, bookings, leads and support — checked against your real data and written into the systems you already run. One number, the right workflow picked by who's messaging.

Customer contextBusiness checksSafe actionSystem record

Best for: Businesses where orders need customer-specific pricing, stock checks and a record in Tally or a sheet — and where bookings and enquiries run on the same number.

Where the paths diverge.

  1. 01

    Interakt

    Conversation ends with a reply or a hand-off.

    Shopap

    Conversation ends with an order, booking or lead written into your system.

  2. 02

    Interakt

    Prices and stock come from what the bot is told or the model infers.

    Shopap

    Prices are computed by the system from your list; stock is checked before anything is confirmed.

  3. 03

    Interakt

    Catalogue is a WhatsApp catalogue the customer browses.

    Shopap

    Catalogue is your price list and stock; the customer just asks.

Common questions.

Depends on volume and setup. Interakt publishes plans; Shopap quotes. Ask for both before deciding.

Comparisons are written from public information and may be out of date; tell us at hello@shopap.tech if something's wrong. See all comparisons.

See your own workflow

Bring your hardest customer conversation to the demo.

A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.

Book a demoAsk on WhatsApp

What we will prove together

Live walkthrough
Your customer message

Need 20 cases of 500ml for Koramangala. Same rate?

Shopap checks

Your data, your business rules

  • Customer and rate card
  • Product, quantity and location
  • Stock, terms and final action

Then shows the result

Reply, order and system record