Verified Meta Tech Provider

Business automation, made conversational

Conversations that move business forward.

The customer asks. Shopap understands the context, makes the right decision and moves the work forward.

Book a demoSee how it works
  • Customer-specific decisions
  • Orders, leads, bookings and support
  • Your channels, systems and model choice
Starts where customers areWhatsAppInstagramWebsite assistantConnected lead sources

The Shopap operating layer

Conversations in. Business actions out.

Customers start in the channels they know; connected lead sources join the same workflow. Shopap carries the context to the decision.

WhatsApp

Metro Mart

Need 20 cases of 500ml. Same rate?

Instagram

Aarohi

Will this serum work for oily skin?

Website assistant

Riya S.

Can I book a derma appointment tomorrow?

IndiaMART

Connected lead source

Looking for wholesale pricing in Delhi.

S

Shopap decides

The context that makes the answer safe and useful.

Understands request

Checks business context

Completes next step

Order ready

Rate and stock checked

Lead assigned

Right owner, full context

Slot held

Calendar checked

Payment recorded

Invoice matched

Shopap routes context, not just a notification.Live workflow simulation
  1. 01

    Arrives

    A channel or connected lead source

  2. 02

    Understands

    The request and the person

  3. 03

    Verifies

    The business context that matters

  4. 04

    Acts

    A record, assignment or reply

Six live jobs

Work that begins with a message.

Choose the job. The customer language stays natural; the business outcome becomes structured and useful.

Live execution

What happens behind a single request.

One order, verified from customer and rate card through stock, confirmation and the final business record.

M

Metro Mart

typing…

Can you send 20 cases of 500ml to our Koramangala store?10:42

Shopap

working…

Order #1187

Sales order
Customer
Metro Mart · known, rate card B
Intent
Order · 20 × 500ml case
Context
Metro Mart · rate card B
500ml × 24 case
₹310 · 136 in stock
Order #1187
created · ₹6,200
Business record
order confirmed · stock reserved

Working…

Follow the execution

Hover a step to inspect it

One platform · eleven business models

Your business has its own operating logic.

Pick yours. The customer journey, the context and the business outcome change together.

Built around your business

The tools you use. The context they need.

Shopap sits between the customer conversation and the systems that run your business. Nothing needs to be retyped or moved to a new operating system.

Where work enters

Channels and connected lead sources

  • WhatsAppCustomer channel
  • InstagramCustomer channel
  • Website assistantCustomer channel
  • IndiaMARTConnected lead source
  • MagicbricksProperty lead source
  • 99acresProperty lead source
S

Shopap

The decision layer

  1. 1Reads the request
  2. 2Matches the business context
  3. 3Completes the next safe action

Every action can remain visible and attributable.

Where work continues

The systems your team already trusts

Accounting & ERP

  • Tally
  • Marg
  • Busy

CRM

  • Zoho CRM
  • HubSpot

Payments

  • Razorpay

Restaurant operations

  • Petpooja

Data

  • Google Sheets

Intelligence choice: Shopap AI or the model your business prefers.

  • Shopap AI
  • Claude
  • OpenAI
  • Gemini
Explore your business ecosystem

Control is part of the product

Know what happened. Keep the final say.

Automation should make your team more certain, not less. Shopap keeps the evidence close to the action.

Security & data in full

Action log

Order #1187 · 10:43

Approved rule

  • Verified Meta Tech Provider

    Onboarding through Meta's embedded signup. Your number stays yours.

  • Official WhatsApp Business Platform

    No unofficial clients, no risk to your number.

  • Data hosted in India

    Application and database in Mumbai. Encrypted in transit.

  • Never used to train models

    Your conversations go to the model for inference only.

  • Human approval where you want it

    Orders, bookings and payments can wait for a person, per workflow.

  • Every decision auditable

    What it looked up, what it wrote and why — logged and exportable. No lock-in.

Common questions.

Yes. Shopap runs on the official WhatsApp Business Platform — your number, your conversations, with an AI agent working behind them.

No. They keep using WhatsApp exactly as they do today. There is nothing for them to install, register for or learn.

Shopap works in front of the tools you already use — accounting, CRM, spreadsheets and payments — rather than replacing them. Records come out structured and exportable in standard formats, so nothing has to be re-keyed.

Three parts: a one-time setup, a monthly subscription from month four, and AI usage metered per reply. No per-seat fees. See the pricing page for how each part works and to request a written quote.

Your data is hosted in India, sent over encrypted connections, and used only to run the service you set up. Message content is never used to train AI models. See our Privacy Policy for full details.

See your own workflow

Bring your hardest customer conversation to the demo.

A messy order, a late-night enquiry, a customer asking for three things at once. We will show what Shopap reads, checks, decides and writes for that exact conversation.

Book a demoAsk on WhatsApp

What we will prove together

Live walkthrough
Your customer message

Need 20 cases of 500ml for Koramangala. Same rate?

Shopap checks

Your data, your business rules

  • Customer and rate card
  • Product, quantity and location
  • Stock, terms and final action

Then shows the result

Reply, order and system record